Co-ordinates staffing of mail and information and reservation clerks with their supervisors. Learn vocabulary, terms, and more with flashcards, games, and other study tools. If you are working in an office, then there is a chance that you are the person in charge of submitting daily reports to your boss about the day-to-day activities that are taking place within the workplace.It does not have to be daily, either. 8. It can even be monthly or a yearly report.You may also see report samples. Each night, a front office assistant produces an “occupancy report “also called the night report. Search. This report list room occupied that night indicates guests who are expected to check out the following day. Get sample Stationery, Formats, Hotel SOP's, Staff Training Tips, Job Descriptions and more. The night auditor's check of room rate postings on guest folios against the housekeeping department's report of occupied rooms and the registration card in the file.. Sometimes the front office must send a statement to a no-show guest billing the guest for the amount of the guarantee. A standard report contains details on how they spent their work day, including any achievements or challenges they encountered. The Front Office… 2) Assistant Front Office Manager. This ensures that rates have been posted for all occupied tooms and helps reduce the occupancy errors caused when front desk agents do not properly complete check-in and check-out procedures. Start studying Front Office. COORDINATION WITH FRONT OFFICE The front office is not allowed to assign guestrooms until the rooms have been cleaned, inspected, and released by the housekeeping department. The room status discrepancy could have resulted from (a) A … True False Question 2 A Manager S Report Contains Less Data Than A Night Audit, But Still Is Helpful To A General Manager? At 2 pm on April 7 , the housekeeping report lists room 501 as vacant and ready for sale. Use this daily report form in your office. ... the occupancy report. If a particular project is under way, the daily report serves the purpose of updating the boss on the project's status. 2. The occupancy report prepared by the front desk for April 7, at 3 pm of the same day, lists room 501 as a stay over. This daily field report template will help you check whether an employee had attended the on-site job for your client. The executive housekeeper procures and consults this list early in the morning and schedules the occupied room for cleaning. It is the first and the last department where a guest interacts. Arranges schedules of room salespeople. What department is responsible for collection once the billing is sent? ... General Manager’s Report − Each department in the hotel is required to send daily sales report to the front office. Use this splendid field report template to let employee provide the scope of the work and to ask for customers comment regarding the … Assists front office manager in supervising and coordinating the day to day operations of the front office staff and resolves internal problems. A daily report is typically a document prepared by employees to submit to their supervisors. Question: Question 1 A Manager S Report Contains Occupancy Statistics Such As Occupancy Percentage, Yield Percentage, Average Daily Rate, And RevPAR. Front Office Department plays a vital role in a hotel, and it is the face of a hotel or hospitality establishment. Experts recommend the hotel management team to go through the night audit reports daily to get an insight of the hotel occupancy and finances. Each night, a front office assistant produces an 'occupancy report', also called the 'night report'. 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