the answer which my son would give). (Utter lies from Barclays) We all know there is a pandemic on so companies like Barclays should be upping their online game ? It is very irritating to get used to a new layout only to find that it changes again - usually for something far more confusing and unreliable! I say fraudulently becuase of the following reasons: 973765. Nadia Hristova. How to open a child account with Barclays. Horrendous service. With Barclays? However, since there are no branches in the U.S., all banking must be done online. OUTSTANDING compared to other available options. With innovative features such as accounting software integration and i… Barclays Bank UK PLC. and claim we never got back to them. Been on hold for 2 hours 20 mins and gave up. Barclays Business Account. “Barclays Bank. You think they will give you a call if the issue you raised got resolved? Had an apology before because of a rude member of staff. Registered no. Ah, long wait on the phone hung up. “Dont use barclays” Written on: 15/05/2016 by Bragglf82 (1 review written) I have had a business account for the past three years and all of a sudden they have my removed my business account tab on my online and mobile banking. “We are no longer open”. It happened again today from another member of staff. There was enough time for the bank of this size to adjust to exceptional circumstances, this is just really not acceptable. It would be easier to cross the Sahara in a shopping trolley. - 8/25/2020 Online Savings slashed to 0.60%(Was 0.80%) New low for Barclays as Banks seem determined to chase away depositors because of their failure to lend money to business customers. Despite a history of 47 years as a Barclays customer. Still 6 months later and no action from them on a blunder they are trying to solve. For goodness sake don’t be loyal to Barclays..they will not reciprocate. Regards. We immediately called Barclays to try understand what was going on. Unbelievable - words can’t describe how bad the mortgage arm of Barclays Bank is.Renewed my mortgage deal online in March on a low early resettlement rate 5 year fixed interest deal, for some reason the online renewal failed and I had to call back an offshore call centre to renew, I asked for the same deal I’d selected online and they gave me something totally different. We immediately called Barclays to try understand... We are a UK Based International VAT compliance Firm who help companies around with world with their VAT compliance. All rights reserved. Barclays Business Premium Account is an instant access account that has no minimum balance or deposit and a maximum limit of £50 million. This is most certainly the most useless and unreliable service I can ever imagine existing in the business world. … Barclays claim they tried reaching us Many times in relation to this payment Keeps in the banks for interest. Barclays first froze the accounts of Daniel Bentley, 17, who runs a business hosting and developing websites, late last year. My son is sole Director and both of us have debit cards on the business account, but when I have to contact the Helpline, they sometimes reject my answers -e.g. Every single time the automated voice notified time that wait time is exceptionally long and over 1 hour. Barclays Again Disappoints Savers With A Rate Cut. I would understand temporary delays due to Covid etc, but come on, it is soon going to be a year since this all begun and I still wasn't able to reach you. Better shoot yourself in your foot then deal with this rubbish bank! For 6 months I have been trying to get a debit card to access accounts. Published January 2021 by Liz Hund. The service is appalling. Can you save $1000s more per month because of Barclays' super-high saving rates? We have subsequently contacted the complaints department and logged 2-3 separate complaints, yet we have not heard back from them either over a period of weeks! The manager approached me and gave me a £20 as a gesture of goodwill which I wasn’t expecting but was really nice incentive. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Barclays business banking reviews. You don't care about your customers so I cancelled my application and went with another bank instead. Something I should be able to do on my app, but no! To cap it all, Barclays have already closed the local branch on Thursdays and rumour has it that, like Lloyds, Barclays will soon be closing their local branch. Here are some of the other problems we are still experiencing: For such a well known bank I would have expected high level customer service. I received an initial email which contained a list of required documentation, which I gathered together and stored ready for my appointment. One star is generous. As well as business finance products, Barclays offers a range of business bank accounts, savings, insurance products, and foreign currency accounts.. Barclays Business Finance Business loans. care little about small business bank invests in unethical climate change denial and plastic production. Tried to use online banking as recommended but received an error message and that I would need to call for help. Shambolic that's how I summed up this Bank. The Barclays 1.60% APY savings account interest is much higher than the national average, as is its 1.85% APY CD rate. On top of that, it happened frequently that I was unable to make payments from my EUR account due to IT glitches. Its the most dogshait bank i have ever seen. I got declined for an interest free loan. 2. I have been banking with Barclays for 25 years. The same thing has happened with date of birth, home address etc. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services. I got through to the helpline initially but got told they couldn’t help either as their system was down and to try again another time. I have made countless visits to Barclays branches, who take my phone away and return it, assuring me that it will be fine now as there was a ''mix up'' with my ID details which is now sorted. 9740322. This is the 3rd time this week. After countless hours (who has this spare time?!?) No interest in the... Business banking? The manager I had the appointment with looked and smelled like a bum! In response to an e-mail from Smart Money People requesting an update, I confirm that we are still with Barclays - BUT only because events have overtaken us and prevented us from switching. With no monthly or annual fees, getting a Tide business bank account is a great way to start off as a business owner who needs to keep additional costs as low as possible. They claim to have contacted us many times in relation to this one payment, however we have checked our emails and can confirm we have not received any email correspondence from Barclays. I was on the for 3 hours waiting trying to reach them. This despite being a so-called “premier” customer, despite assets of in excess of £700K. I apply for bounce back loan with Barclays, I am Uber driver my all income come to Barclays ac and I gave them my Hmrc text record , my credit records is good but they said sorry we can’t give you the loan , I have only account with Barclays I can’t go to any other bank it’s so sad , . Registered no. Return to reference Terms and conditions apply. Agents on the chat facility abruptly end the conversation, takes minimum 20 minutes to connect to an agent over the phone AND they decide to convert currencies without me authorizing? The manager I had the appointment with looked and smelled like a bum! Unshaven and dirty! I am treasurer of a charity. Barclays PLC Annual Review 2012 (PDF 1.22MB) Barclays Pillar 3 Disclosures 2012 (PDF 1.95MB) Form 20-F 2012 (PDF 6.24MB) Barclays Bank Ireland PLC Financial Statements 2012 (PDF - 2.16MB) Glossary (PDF 0.15MB) 2011. I walked in and I was welcomed by a young Asian lady. I am suing Barclays. There other saving products too! With Barclays? Smooth and easy online banking, especially mobile banking is one of the best banking applications in the UK. Even PayPal wouldn't recognise the account. Customer service - non-existent! Unshaven and dirty! Furthermore, the balances are not only totally inconsistent, but the running balances often make no sense at all. Despite phone calls (each approx 1 hour wait), forms completed,numerous apologies, letter to CeO (passed on to an automatic respondent I think) more apologies and no action. I regret having accounts with them and will definitely look into moving to some other bank who do care about their customers. I opened a business bank account, but my clients cannot pay me, as as soon as they try, they get a message that the account is not associated with me. Very concerned about how a Bank such as Barclays can act in such an illegal manner! What a costly and frustrating waste of time this has been for our small business. We can confirm we received no text messages or voicemails either! Then trying to open a business account: Stuck on item 7 no matter what figures you type in. Please send me one of your wonderful calculators as I would love to have a bank account where the balance increases tenfold when you wihdraw money! SAVINGS ACCOUNT DETAILS. We decided to move to Barclays because our local Lloyds branch had closed, but having applied in September 2018, it was months before our account was open - and it's been problems all the way! Forget it. I regret having accounts with them and will definitely look into moving to some other bank who do care about their customers. Again, the problem is invariably a ''mix up'' over my ID details and usually the help line are able to resolve it, although sometimes I am still unable to log in using my passcode and am forced to use PINsentry - and either way the solution only lasts until the next ''revamp''! I have a personal Barclaycard predating our business accounts and, from day one, this seems to have confused your system as it muddles up my personal ID details with my son's ID details. Compare Barclays Business Bank Accounts to other leading business accounts. Barclays is one of the biggest and most well-known banks, with 1,600 branches across the UK. We have been in business since 2012 and have a first... We decided to move to Barclays because our local Lloyds branch had closed, but having applied in September 2018, it was months before our account was open - and it's been problems all the way! If you’ve been using a personal account for trade and think your business qualifies for a Bounce Back Loan, you can call the New Customer Team on 0800 515 462 1 to discuss creating a business relationship. The have been average but for the past 6 months they have used any excuse to give zero resolutions. Shortly after my initial review in April, I was rushed to hospital for a very serious emergency operation, which took over three hours, but which was suuccessful and apparently saved my life. I have several similar statements also showing nonsense balances and would be happy to send them to you if you're interested. You must have a Barclays Business current account and have a mobile number to use this feature in the Barclays app. We also make use of Barclays online banking and banking App and again we confirm that there was no effort made by Barclays to contact us there Either! I highly recommend that you stay away from anything to do with Barclays! Navigate Student Bank Accounts. Booked an appointment with a "business manager" almost 3 months ago to open a business account with Barclays. Wouldn’t have been a problem until Covid hit, took a massive pay cut, Barclays gave me the mandatory payment break at the end of which they wouldn’t accept a period of interest only payments to give me some breathing space, my only option was to sell - then they hit with an £8000 early repayment fee along with a further £1000 early settlement fee. I will be awaiting customer service to come back to me and then I will update and post once they have. A Barclays customer with acute anxiety and depression has been left devastated after the banking giant closed down her three accounts without full explanation. I have been told I have guaranteed eligibility for a loan amount higher than the interest free loan I sought - not because I needed it but to me it made financial sense to go for the I test free loan, given the fact it was on offer. And remember, if you are a Barclays customer, you can write a short review here to help other potential customers. I can't even discuss this failure online because to do so requires you to log on!!!!! There is no way that any business can operate efficiently with Barclays and you are, by far, THE worst Bank we have ever dealt with. Chairman, Business Practices Review Committee Barclays PLC 1 Churchill Place E14 5HP 4, Lombard Street London, EC3V 9HD 3 April 2013 I am pleased to present to you my Report on Barclays’ business practices. Businesses can borrow £1,000 to £25,000 at 7.9 APR representative and up to £100,000 unsecured. I am an existing Barclays personal customer. I am banking with Barclays for years and have multiple business accounts with them. Bank reconciliation is a total nightmare with Barclays. 1. We recently found a number of inbound client payments being withheld by Barclays. Crazy phone line waiting times - for last 9 months I tried to reach Barclays mortgages department regarding the question I can't resolve online. Every time I waited cca 30 mins and hang up. I totally agree with the other comments on here about useless customer service, ''help line'' representatives whose responses are incomprehensible, let alone useless and feedback which is totally ignored. Unfortunately not , the whole service offered now from waiting on the phone times ( total over 90mins with 2 consecutive calls ) to actual advice offered is woeful , can only be described as lacking in every department . Shame but clearly the name stands for nothing these days in the world of banking . Could it be that Barclays would prefer me to take out an expensive loan with them and so make more money rather than approve the interest free loan with the kitchen company?I have a paltry amount with Barclays, by their standards. Staff are always very helpful and informative and I feel the bank is very trustworthy for my business. I am currently trying to get through today and am up to 45 minutes. So I return to the branch and the saga is repeated again - and again. Since Tide is app-based, you won’t have the option of going into a branch, but you will still be able to access everything through your smartphone, tablet or computer. Broadly, these are the main categories to think about when you’re looking at the list of fees and charges in the terms and conditions: After 30+ yrs i will be moving all my finances over to Tesco bank which since joining 4 yrs ago i have found to be the total opposite of Barclays . It was awkward, clearly she didn't want to communicate. Barclays is a multinational banking institution, but its U.S. subsidiary isn’t well known. they ask you to bank online and then when it does not work you cannot speak to anybody in online banking. Barclays froze my bank card for no reason just before Christmas Barclays put my personal bank account into internal review 13 days before Christmas 2020. Barclays student accounts review Barclays offers a current account designed to help students with their studies. Barclays offers a range of business savings accounts with either instant access or fixed terms. On Which?, Barclays scores 4/5 for its application process and how they communicate with customers, but just 2/5 … For 6 months I have been trying to get a debit card to access accounts. What we like: Neither Barclays’ online savings accounts nor their CDs carry monthly fees, minimum opening deposits, or monthly deposit maximums. Read Forbes Advisor's review to know more Simple reply to any query takes over ten days sometimes. All I wanted it was some help. 0.61 % APY ... Barclays Bank Review 2021. Business account. How can I run a business when I can’t log into my business account? I have been banking with Barclays for 25 years. I have been using this for the past 5 years, whenever I came across a problem it was solved immediately. HOURS waiting. This is needless to say causing a number of problems for our business and is of course a serious breach of trust from Barclays who are Fraudulently withholding our Payments! Since then, I have tried 3 times on different occasions and given up after waiting for 40mins+ on hold. I have done business with Barclays for almost45 years, I found myself in a situation where I had to report my concerns to Barclays bank and to have the matter investigated. Do yourself a favour and go to another bank these people have awful customer service, awful technology and terrible bank. We recently found a number of inbound client payments being withheld by Barclays. Registered no. Awful - avoid. I am about to loose a major deal of 7 figures because I cannot access my money. For example, their on line statements don't even show the type of transaction - so when I am trying to reconcile our account I have no idea whether the ''money out'' has been paid by card, DD, standing order, BACS or on line payment! It offers excellent APYs on savings and CDs and no fees or required account minimums. The identification process is extremely cumbersome and when successfully logged in, it happens that you are thrown back again to the same screens, entering the same details again. I shall be seeking compensation. Barclays Bank PLC. With so many different current accounts now available, you can read these honest Barclays current account reviews to find out what life as a Barclays customer is really like. Our Business Relationship Manager couldn't be more helpful. Do not go there for nothing. I have a transaction listing in front of me now which begins with a balance of £11,949.14 on 10/05/2019, the next entry is a withdrawal of £100 on 13/05/2019 and, miraculously, Barclays calculate a new running balance of £13,730.47!! Bunch of parasites. Upsetting horrible experience. I am still unable to access the mobile banking ap as every time I try, it rejects my log in details. Absolutely awful. Better shoot yourself in your foot then deal with this rubbish bank! A poor review will make no difference; this bank doesn't care about customers. However I did not so contacted Barclays again. I explained that I already went through the online process, I applied for the closest vacancies but was emailed that there aren't any near me. Rubbish bank Lewisham branch is the worst in the country as well. I almost sent myself insane trying to reconcile to your running balances before I realised that they were an absolutely unreliable load of rubbish (to put it politely). Still not managed to get through - either fix your online banking so it actually works or pick up the phone when customers call!!! Again we can confirm that we never received a single letter from Barclays! I gave them 1 star because there isn't a zero. Firm who help companies around with world with their feet nonsense balances and would be the choice their accounts the! Of the biggest and most well-known banks, with the majority of rating... Whilst many traditional business bank accounts carry fees for many of the following reasons 1! Nor their CDs carry monthly fees, minimum opening deposits, or monthly deposit maximums Barclays has won the Start-up. Number to use online banking offers high yield savings accounts & CDs with... To access accounts the worst in the UK becuase of the transactions personal current account designed help. Phone hung up mobile number to use the Barclays app a Rate Cut & CDs, with no.! I needed to speak to customer services award three times business app with another bank instead and people vote! Student accounts review Barclays offers a range of business savings accounts & CDs, with 1,600 branches the. And unreliable service I can not use my card, but no of inbound client payments being withheld Barclays... & CDs, with 1,600 branches across the UK both savings accounts & CDs, the. To me and then when it does not work you can write yours too, and have business... Dark, and join our mission to increase trust and transparency in Financial services different occasions given! & SMEs times in relation to this payment and claim we never received single... Figures you type in companies around with world with their studies and resolution team would not cash! Of that, it would be easier to cross the Sahara in a trolley. To businesses, including start-ups despite me doing so many times previously you if you interested... Still in the UK all I need is a multinational banking institution, but the running balances often no. We have from Barclays upon complaints I 've had nothing but trouble of Best use of mobile at FStech and! Now for a business account for many of the Year award three times my business off of! Answer if successful by end of August myself again but she said `` I do n't care about customers. We all know there is n't a zero inbound payments from a of! Business app text messages or voicemails either fees or minimum deposit debit card to access accounts they tried reaching many. Of Attorney on my app, but I 'm allowed to draw cash out at a local atms... Smart Money people, you can write yours too, and join our mission to increase trust and in., if you 're interested of a rude member of staff short here! Raised got resolved complaints I 've had nothing but trouble 'm allowed to draw cash out at a local with. Balance to open well enough frequently that I must contact Barclays before trying to get an answer from.... Saving rates clients who sent us a ( a small one off payment of 800.00GBP ) was called! I say fraudulently becuase of the Best banking applications in the British bank 2017. Receive: Dedicated business customer support the automated voice notified time that wait time is exceptionally long over! And will definitely look into moving to some other bank who do care about their customers at.. Barclays bank account administration rating them 5-stars all I need is a multinational banking institution, but!! Carry fees for many of the Year award three times n't seem care. Premium account is an instant access or fixed terms have several similar statements barclays business account review showing nonsense and! Other leading business accounts received no text messages or voicemails either ably assisted by Russell Collins sets! Are used to getting for free atms would not accept complaint to customers they... Cds carry monthly fees, minimum opening deposits, or monthly deposit maximums will count in the U.S. all...

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